Language Line Services Names Scott W. Klein President and Chief Executive Officer
MONTEREY, Calif. (June 21, 2012) – Language Line Services announced the appointment of Scott W. Klein as President and Chief Executive Officer effective immediately. Klein, 54 also becomes a member of the Language Line Services Board of Directors. Louis Provenzano who has served as President and CEO since 2010 has resigned.
“Language Line Services is a very special company that provides mission critical interpretation and translation services to a very large and loyal group of clients. Taking over as President and CEO of a company that is the unquestioned market leader in its field and helping the business to find new ways to grow is an exciting challenge,” Klein said. “There is a significant market opportunity to grow and expand Language Line Services and I look forward to working with our team to maximize these opportunities in a rapid, substantial fashion.”
Klein has had a varied career leading businesses in many industries including consumer packaged goods, building products, technology products, consumer electronics, business services, market research and media. Most recently he led the successful effort to create a new strategy as well as the financial restructuring efforts at Verizon spin-off Idearc Media later rebranded as SuperMedia.
Prior to that Klein was an operating partner at Symphony Technology group, a private equity investment firm. Previously, as President and CEO for four years he led the successful turnaround of Symphony’s flagship acquisition, Information Resources, Inc. (IRI), a global provider of real-time market information solutions, analytics and performance management technology.
Before that Klein was President of the Consumer Industries, Retail & Energy business for Electronic Data Systems (EDS). Prior to EDS Klein was president of PC Mall, Inc. a California based Internet, telesales and catalogue reseller of information technology products. While there he successfully launched eCost.com, a premier business-to-business and business-to-consumer online retailer of computer products and consumer electronics. Klein was co-founder of PrimeSource Building Products, Inc. and served as Chief Operating Officer while the company grew from $12 million to nearly $1 billion.
Originally from Floral Park, New York, Klein is an accounting graduate of Syracuse University. He started his career with Procter & Gamble in brand management and later was Director of Marketing at PepsiCo.
“I know the Language Line team is going to enjoy working with Scott Klein as their new leader. His diverse background, leadership experience, and emphasis on customer service coupled with his high energy approach will drive the growth of our business,” said Dennis Dracup, Chairman of the Board. “Scott’s dynamic marketing and sales approach to business along with his disciplined operations focus will serve our business well.”
About Language Line Services
Language Line Services, the global leader in language solutions for over 30 years, serves clients in government, healthcare, telecommunications, financial services, insurance, retail and many other industries in more than 170 spoken and written languages, as well as American Sign Language (ASL) and Mexican Sign Language (LSM). Language Line Services is recognized as a trusted partner to thousands of public and private organizations throughout the world, providing easy access to the industry's most dynamic and comprehensive suite of language solutions that drive a strong return on investment. Language Line Services is known for solving customers' complex language communication issues with leading services that include telephone, on-site and video interpreting, translation and localization, as well as interpreter assessment and training programs. Please call (800) 752-6096.